🤖 Automate Customer Support with WhatsApp AI Bot

Transform your customer support with our n8n WhatsApp AI Customer Support Workflow. Automatically handle text, images, audio, and documents while providing personalized, AI-powered responses. Reduce support workload, respond faster, and maintain context across conversations.

🎯 Who It's For

Ideal for businesses and support teams who want to:

• Automate multi-channel customer support
• Provide instant, AI-driven responses to inquiries
• Maintain conversation context for better customer experience

Perfect for companies that need a smart, multi-modal support system without hiring extra staff.

✨ Key Features

• Multi-Modal Processing – Handles text, images, audio, and documents
• Smart Message Routing – Categorizes and directs messages automatically
• AI Analysis – Uses Google Gemini for images/audio and Mistral Cloud for text
• Knowledge Base Access – Connects with Google Sheets, Docs, and product documentation
• Conversation Memory – Maintains context across multiple messages
• Document Recognition – Supports PDF, XLS/XLSX, CSV, JSON, XML, RTF, TXT, HTML
• Support Logging – Tracks customer issues and suggested solutions in Google Sheets
• Product Docs Access – Includes Salebot, Delix, Socialvibe, Faculty, Yoori, MeetAir, Oxoo, Flixoo

🛠 Requirements

• Rapiwa API credentials – WhatsApp integration
• Google Gemini API credentials – Image and audio analysis
• Mistral Cloud API credentials – Language model processing
• Google Sheets OAuth2 – Logging customer issues
• Google Docs OAuth2 – Accessing company documentation
• HTTP Request access – Retrieve product documentation from external sources

⚠️ Important Notes

• Specialized processing for different message types
• Supports multiple document formats: PDF, XLS/XLSX, CSV, JSON, XML, RTF, TXT, HTML
• Maintains conversation memory across sessions
• Logs customer issues with categories and suggested solutions
• Provides error messages for unsupported file types

💬 Support & Help

• WhatsApp: Chat Now
• Discord: SpaGreen Community
• Facebook Group: SpaGreen Support
• Website: spagreen.net
• Developer Portfolio: Codecanyon SpaGreen

Automate your customer support today—deliver faster, smarter, and more accurate responses while saving time and improving satisfaction.