Automate WhatsApp Order Notifications for WooCommerce & Shopify

Boost customer engagement, reduce manual follow-ups, and increase order satisfaction with this automated WhatsApp workflow for your online store.

---

Who Is This For?

This workflow is perfect for:

• Online store owners who want to deliver instant order updates.
• Support teams needing automated verification of customer contact numbers.
• Marketing staff aiming to send personalized promotions alongside order updates.

Compatible with WooCommerce and adaptable for Shopify or any e-commerce platform with billing and line_items.

---

Key Benefits

• ✅ Instant WhatsApp Notifications: Send personalized order updates or invoice links directly to your customers.
• ✅ Verified Messaging: Automatically clean and verify WhatsApp numbers with Rapiwa before sending.
• ✅ Smart Batch Processing: Handle large orders efficiently without hitting API rate limits.
• ✅ Seamless Logging: Track every sent and unsent message with Google Sheets for full audit trails.
• ✅ Customizable Templates: Personalize messages with customer and product details.
• ✅ Multi-platform Ready: Easily adapt to Shopify or other marketplaces.

---

How It Works

1. Trigger & Receive Orders: Capture order events via WooCommerce Webhooks or Shopify API.
2. Normalize Data: Map payload to a compact structure { customer, products, invoice_link }.
3. Batch & Clean Numbers: Split items into manageable batches and remove non-digit characters from phone numbers.
4. Verify WhatsApp Numbers: Use Rapiwa to check if the number is registered.
5. Send Messages: Automatically send templated WhatsApp messages to verified numbers.
6. Log Results: Append verified & sent vs unverified & not sent messages to Google Sheets for tracking.

---

Setup Guide

1. Add Credentials in n8n:

   • Rapiwa: HTTP Bearer token.
   • Google Sheets: OAuth2 credential.
   • WooCommerce/Shopify: API credentials.

2. Configure Workflow Nodes:

   • Webhook / Trigger: Capture order events.
   • Code Nodes: Map payload and clean WhatsApp numbers.
   • HTTP Requests: Verify numbers & send messages via Rapiwa API.
   • IF Node: Separate verified vs unverified flows.
   • Google Sheets: Log all attempts.

---

Google Sheet Column Structure

Track every message with these columns:

Name	Number	Email	Address	Product Title	Product ID	Size	Quantity	Total Price	Product Image	Invoice Link	Product Status	Validity	Status

Example:

• Verified & Sent → sent
• Unverified & Not Sent → not sent

---

Customization Ideas

• Adapt for Shopify or other marketplaces.
• Include multiple products per message.
• Filter orders by minimum total value.
• Add fallback SMS or email notifications.
• Persist logs to a database for analytics.
• Send admin notifications on workflow completion.

---

Useful Links

• Dashboard: Rapiwa Login
• Official Website: rapiwa.com
• Documentation: Rapiwa Docs

---

Support & Help

• WhatsApp: Chat Now
• Discord: SpaGreen Community
• Facebook Group: SpaGreen Support
• Website: spagreen.net
• Developer Portfolio: Codecanyon SpaGreen

---

Transform your order notifications into instant, verified, and personalized WhatsApp messages — save time, increase engagement, and delight your customers.