Question 1

How do I receive my files after purchase?

Accepted Answer

Instantly. Your download links appear on the confirmation page and are emailed to you the moment your payment is confirmed. You can also re-download anytime from your account dashboard.

Question 2

What payment methods do you accept?

Accepted Answer

We accept international debit and credit cards through Stripe, as well as bKash for customers in Bangladesh. Every payment is encrypted and processed securely.

Question 3

Do you offer refunds?

Accepted Answer

Because our products are digital and delivered instantly, all sales are final. If you experience any issue with your download or the product, contact our support team and we'll help you get it working.

Question 4

Do I get updates and support?

Accepted Answer

Yes. Your purchase includes product updates and dedicated support from SpaGreen Creative. Reach us anytime through the contact page and we typically respond within 24 hours.

Question 5

What license do I get?

Accepted Answer

Each product is licensed for use as described on its product page. If you need an extended or multi-use license, contact us and we'll arrange one for you.

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